FAQs
If you do not see your pallet-related question here, please reach out to us via our Contact Us Page or give us a call on 01376 516742 and an experienced member of our team will help.
Robinsons Pallet Services is a wholesaler of pallets, and prioritises large quantities of pallets for collection/delivery.
Minimum order: 60 pallets or minimum invoice £150.00
Minimum collection: 60 pallets
Q: What type of pallets do you accept?
A: We mainly accept 1200×1000 and 1200×800 sizes. If you have a quantity of mixed sizes, please send us a photo and we will reply straight away confirming if they have value or if we can clear free of charge.
Q: What do you pay for pallets?
A: Prices vary depending on the type, quantity, and condition of your pallets. All queries should be sent via email with a picture of the pallets, a collection address, and a telephone number. We will get back to you immediately with a price. You can also send us images on WhatsApp.
Q: Do you collect pallets?
A: Absolutely. Ideally, we require at least 100 pallets, but if you are local, we can collect slightly less. All queries should be sent via email to sales@robinsonspalletservices.com with a picture of the pallets, a collection address, and a telephone number.
Q: What is the minimum quantity of pallets you collect?
A: 100 is our minimum unless you are local to one of our depots, in which case our minimum is 60. All queries should be sent via email to sales@robinsonspalletservices.com with a picture of the pallets, a collection address, and a telephone number.
You can also send us images on WhatsApp.
Q: We have large volumes of redundant pallets to clear on a regular basis. Could you help?
A: Absolutely – this is our specialty. We can provide a 45-foot trailer (curtain or flat) to store and then collect pallets from on a regular basis, or we can arrange for regular/one-off collections using our fleet of trucks. Just call us when full and we can exchange the full trailer for an empty trailer.
Q: Do you collect pallets from construction sites?
A: Please send us photos on sales@robinsonspalletservices.com with the total number of pallets available, and we will get back to you right away.
You can also send us images on WhatsApp.
Q: Can we deliver pallets?
A: Yes, we cover all areas in the UK & Northern Europe. We can deliver quantities between 60-1000.
Q: Which areas do you collect from or deliver to?
A: We offer same day or next day service across the whole of England from our depots in London and East Anglia. Generally, we offer deliveries across the UK & Northern Europe (France, Netherlands, Belgium, Germany).
Q: How long will it take to receive my order?
A: We will deliver your pallets next day in most cases. Bespoke pallet orders may take a little longer, however we will be transparent with our delivery times and are easily contactable in urgent need of pallets. We are also able to schedule recurring orders to suit your business.
Q: How many pallets do you deliver at a time?
A: We can deliver 50-1000 at a time. This will depend on your location and the size of your order.
Please contact us for more details.
Q: What are your opening times?
A: Witham Depot: 7am-4.45pm Mon-Fri, Wembley Depot: 6am-3.45pm Mon-Friday, 7am-11am Saturday
Q: Can I buy pallets for garden furniture?
A: Robinsons Pallet Services is a wholesaler of pallets, and we specialise in collecting/delivering large quantities. For any furniture enquiries, we only offer this service at our Witham depot and do not take phone or email enquiries.